Dudley Social Media Surgery  

Next date Thursday 1 May 2014
6:00PM - 7:30PM 20 places remaining

Café Grandé

15 Stone Street Dudley West Midlands

DY1 1NS venue details and map
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read terms and conditions

We're sorry to be stuffy and give you some terms and conditions. The main thing on our mind is we don't want anyone to copy socialmediasurgery.com, what it does, or how it does it. This is easy and shouldn't get in your way. If you use this website you are agreeing to our rules. If you don't agree to them, please don't use the website.

Acceptable use

  1. Don't be rude or defamatory.
  2. Respect copyright. Don't rip off other people's work without attribution.
  3. Don't set out to make like difficult for us and our infrastructure.
  4. Treat other people with the respect you would expect.
  5. We reserve the right to switch off accounts, suspend use and edit content at our discretion.

Surgery Managers

This website is a place created by Podnosh for people to publicise, manage and monitor their own social media surgeries.

Your surgery manager is a good person and we don't expect them to do anything besides very social things. If you have a question about a surgery your first port of call is your surgery manager – after all it's their surgery, not ours.

If you have a problem with your surgery manager please contact us.

This website

This website is made by the people at Podnosh in Birmingham, UK.

We care about the "Social Media Surgery Plus" name and logo, the website's look and feel, our software code and scripts, and our social computing techniques and how we apply them to monitoring help given at social media surgeries. All these things are unique to Podnosh and are our property. You can use them only as follows:

You can use this site for free to publicise and manage one social media surgery to support local community groups, voluntary organisations, active citizens or charities.

If you want to use this site to run several surgeries – and monitor the help given and online activity as a result of sites created or assisted with at your surgeries – contact us.

Personal information and privacy

  1. When you sign up, we will store your name and email address. Passwords are encrypted and we do not have access to them.
  2. Your email address will only be shown to the administrators of this website and the surgery manager of any surgery to sign up to attend. We will not share your email address with anyone else.
  3. We store information about the dates of surgeries you sign up to, surgeries attended and the help you receive at the surgery.
  4. You can request data we hold about you by contacting hello@podnosh.com or writing to: Podnosh, 39 Fazeley Studios, 191 Fazeley Street, Birmingham B5 5SE, United Kingdom.

Cancelling your account

You can cancel your account at any time via your dashboard. This will remove any information we hold about you in the website.


Social Media Surgeries are completely free advice sessions for community and voluntary groups, clubs and societies.

Would you like to know how to use blogs, video clips, photo sharing sites, Facebook, Twitter or other free web tools to help your group? Do you want to use the web to communicate, campaign or collaborate online? We can help you do it easily and for free.

Come and meet people who understand all about social media and how you can get the most out of it. You might have specific questions that you’d like to ask, or you might just like a general introduction to what’s available. You don’t need any previous knowledge to take part, and there won’t be any lectures. We’ll talk to you one-to-one, listen to what you need and explain things clearly.

Free web tools can help you to organise activities, promote events, raise funds, collect feedback from your participants and keep a record of everything you do.

All of our helpers are volunteers or staff from local organisations who know enough about using social media tools to help someone else. Perhaps when you have learnt something new you can come back and return the favour.

Social Media Surgeries take place monthly at different locations around Dudley borough. Every three months we are welcomed by Martin and his team at Cafe Grande in Dudley town centre. Café Grande has welcomed us freely, so please take the opportunity to buy their fantastic coffee and cakes to say thank you!

Recent Tweets with hashtag #dudleysms

  • http://twitter.com/piratesprite Mon 3 Mar 2014 2:48PM

    Just enjoyed a second blog instalment from @KarlDenning at @Dudleyguidedogs - well worth a read #sightloss #DudleySMS

  • http://twitter.com/piratesprite Mon 3 Mar 2014 2:48PM

    Just enjoyed a second blog instalment from @KarlDenning at @Dudleyguidedogs - well worth a read #sightloss #DudleySMS

  • http://twitter.com/piratesprite Mon 3 Mar 2014 2:48PM

    Just enjoyed a second blog instalment from @KarlDenning at @Dudleyguidedogs - well worth a read #sightloss #DudleySMS

  • http://twitter.com/piratesprite Mon 3 Mar 2014 2:48PM

    Just enjoyed a second blog instalment from @KarlDenning at @Dudleyguidedogs - well worth a read #sightloss #DudleySMS

  • http://twitter.com/piratesprite Mon 3 Mar 2014 2:48PM

    Just enjoyed a second blog instalment from @KarlDenning at @Dudleyguidedogs - well worth a read #sightloss #DudleySMS

  • http://twitter.com/piratesprite Mon 3 Mar 2014 2:48PM

    Just enjoyed a second blog instalment from @KarlDenning at @Dudleyguidedogs - well worth a read #sightloss #DudleySMS

  • http://twitter.com/piratesprite Mon 3 Mar 2014 2:48PM

    Just enjoyed a second blog instalment from @KarlDenning at @Dudleyguidedogs - well worth a read #sightloss #DudleySMS

  • http://twitter.com/piratesprite Mon 3 Mar 2014 2:48PM

    Just enjoyed a second blog instalment from @KarlDenning at @Dudleyguidedogs - well worth a read #sightloss #DudleySMS

  • http://twitter.com/piratesprite Mon 3 Mar 2014 2:48PM

    Just enjoyed a second blog instalment from @KarlDenning at @Dudleyguidedogs - well worth a read #sightloss #DudleySMS

  • http://twitter.com/piratesprite Mon 3 Mar 2014 2:48PM

    Just enjoyed a second blog instalment from @KarlDenning at @Dudleyguidedogs - well worth a read #sightloss #DudleySMS


Help given at Dudley Social Media Surgery

  • Lorna Prescott helped JIM WHITE to formatting in Wordpress, improving the blog, and Lorna showed me how to share links to the blog in twitter. I enjoyed it, because I'm learning Recorded on Thursday 20 February 2014
  • Paul Webster helped MARK EVANS to get to grips with twitter basics, gaining confidence to use it. I need to go away and do it myself now. Getting used to the different parts, start putting links in to tweets, have a look at tweet deck and hoot suite, and create some lists. @markevans29 Recorded on Thursday 20 February 2014
  • Paul Webster helped Tim Lee to move from a standing start with twitter, to feeling confident that I know what I'm doing. Gaining and understanding that I've got the basics right and now I can build on it a bit more. It's fantastic. @Brierleyhillsno Recorded on Thursday 20 February 2014
  • Melissa Guest helped Karl Denning to create a blog on Wordpress, setting up account, deciding whether to go for free site etc. Recorded on Thursday 20 February 2014
  • Lorna Prescott helped Gerry Clarke to re-familiarise with wordpress, to access the Summerhill Community Association blog and update it. Recorded on Thursday 12 December 2013
  • Melissa Guest helped Karl Denning to get more out of Twitter. "I have learned some new things about Twitter at tonight's social media surgery and I may even get my blog up and running again, people keep telling me to and it could help me to raise awareness and funds for guide dogs for the blind" Recorded on Thursday 12 December 2013
  • Melissa Guest helped Karl Denning to use hashtags to group together conversations or manage events Recorded on Thursday 12 December 2013
  • Melissa Guest helped Karl Denning to understand how to use lists to break down demographics in Twitter Recorded on Thursday 12 December 2013
  • Karl Denning helped Melissa Guest to understand how diifferent screen reading software packages are used by people with sight loss. Recorded on Thursday 12 December 2013
  • Lorna Prescott helped Steve Bull to use twitter to promote all the great things that chaos can do or is going to do. We looked at mentions, direct messages, and following people. Recorded on Thursday 12 December 2013
  • view all 139 assistances

Links created or updated at Dudley Social Media Surgery

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